Last updated: 15 June 2025
MixReach provides digital marketing and audience engagement services, including social media strategy, community management, content creation, and analytics reporting. All services are delivered on a project or retainer basis as agreed in a signed statement of work.
You agree to provide timely access to brand assets, account credentials, and relevant business information. You are responsible for obtaining any necessary permissions for content you supply. Delays caused by missing materials may affect delivery timelines.
All original content created by MixReach remains our property until full payment is received. Upon payment, you receive a non-exclusive license to use the deliverables for their intended purpose. You retain ownership of your pre-existing brand materials.
MixReach is not liable for indirect or consequential damages arising from platform algorithm changes, third-party service outages, or user-generated content on your social channels. Our total liability is capped at the fees paid for the specific service giving rise to the claim.
Either party may terminate a retainer agreement with 30 days written notice. For project-based work, termination is effective upon completion of the current milestone. Upon termination, you must pay for all work completed up to that date. MixReach may suspend services if payment is overdue by more than 14 days.
We may update these terms from time to time. Material changes will be communicated via email at least 14 days in advance. Continued use of our services after changes take effect constitutes acceptance of the updated terms.
These terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved through mediation before arbitration in Johannesburg.
For legal inquiries, write to info@mixreach.com or 8917 Wolmarans Squares Suite 736.